Privacy Policy for

Introduction Esfera Sossegada Lda, NIPC 516389858, operating under the brand name Smartlo (“Smartlo”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of this Privacy Policy This policy aims to give you information on how Smartlo collects and processes your personal data through your use of, including any data you may provide through this website when you sign up for a newsletter, purchase a product or service, or take part in a competition.

Contact Details Our full details are: Full name of legal entity: Esfera Sossegada Lda Email address: Postal address: Avenida da Estrada 1052, 4560-765, Santa Marta, Penafiel, Portugal

You have the right to make a complaint at any time to the National Data Protection Commission (CNPD), the Portuguese supervisory authority for data protection issues (

The Data We Collect About You Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

How is your personal data collected? We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

How We Use Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to access, correction, erasure, object to processing, data portability, and withdrawal of consent.

Third-party links This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Changes to the Privacy Policy Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways: Full name of legal entity: Esfera Sossegada Lda Email address: Postal address: Avenida da Estrada 1052, 4560-765, Santa Marta, Penafiel, Portugal

This version was last updated on 08-11-2023.

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